Users without user's account:

Why can't I download file Slow?

It is not possible to download more than one file for free. To download multiple files you have to buy credit.

For how long will my files remain on eDisk?

Files will remain saved on eDisk for as long as 30 days from the last download of that file. In other words, if every 30 days one user downloads the file, the period will be automatically extended by other 30 days. When a file has 50+ downloads, the period is automatically extended to 60 days from last download.

Is there a limit for the size of a file?

You can upload files with a size of maximum 10000 MB (10 GB).

What benefits can i expect from signing up?

Registered users can enjoy a data storage with unlimited capacity and bandwith. They can manipulate with files easily with our file manager. They also have an opportunity to get credit for Fast downloading.

Môžem zmazať súbory, ktoré som nahral na eDisk?

Áno, po nahratí súboru sa ti okrem odkazu pre stiahnutie súboru vygeneruje aj odkaz na jeho odstránenie. Tento odkaz potom stačí vložiť do internetového prehliadača a súbor sa okamžite odstráni.

Is it possible to delete a file if i lost the delete link?

Please send us links to file(s) you wish to delete as well as an IP adress from where this file(s) were uploaded. You can see your IP address here.

How much files can be uploaded to eDisk?

There is no such limit. You can upload as much data as you please.

Why is my file missing/not available?

The most probable reason why was your file removed is a violation of our terms of usage. It could also have been removed automatically after 30 days when nobody downloaded that file (more in "For how long will my files remain on eDisk?")

How can I upload files which are not visible in file search results?

On page after the upload finishes click the "edit description", check "private file" and confirm by pressing "Save" button.

What can i do when file is password protected?

You need to ask user who uploaded the file for the password.

 

For signed up users:

Download failed unexpectedly. What can i do?

It is possible to download files again very easily in section "last downloaded files". You can see a list of all files you have downloaded. In case you paid for the files with credit, this second download is, of course, free of charge.

How can i buy credit for Fast downloading?

You can buy credit here.

For how long will my files remain on eDisk?

Files will remain saved on eDisk for as long as 30 days from the last download of that file. In other words, if every 30 days one user downloads the file, the period will be automatically extended by other 30 days. When a file has 50+ downloads, the period is automatically extended to 60 days from last download.

Why can't I download file Slow?

It is not possible to download more than one file for free. To download multiple files you have to buy credit.

Is there a limit for the size of a file?

You can upload file with a size of maximum 10000 MB (10 GB).

Is it possible to delete uploaded files?

Yes, files uploaded to your account can be deleted anytime.

How much files can be uploaded to eDisk?

There is no such limit. You can upload as much data as you please.

Why is my file/account missing/not available?

The most probable reason why was your file/account removed is a violation of our terms of usage. Files could also have been removed automatically after 30 days when nobody downloaded that file (more in "For how long will my files remain on eDisk?")

I forgot my eDisk password, what can i do?

You can restore your password here.

Is it possible to remove my account?

Yes, you can delete your account very easily - in section "settings" click the "delete account" button.

 

Still haven't found an answer?

Still no answer? 
Contact us.

Team eDisk.

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